rendering be interrupted

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rendering be interrupted

Postby Edison_1 » Thu Mar 21, 2019 11:02 am

Edison_1 Thu Mar 21, 2019 11:02 am
Hello,
There is a error when rendering picture, and has watermark on it.
version:
houdini 17.0.416
Octane for Houdini 2018.1.0.7
Snipaste_2019-03-21_18-55-15.png
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Re: rendering be interrupted

Postby juanjgon » Thu Mar 21, 2019 12:03 pm

juanjgon Thu Mar 21, 2019 12:03 pm
Hi,

Hmm, but it seems that you have the demo version installed, or somehow the plugin is loading the demo Octane core libs. Can you please double check your plugin installation again to be sure that you don't have a demo version installed at any place in your system?

Thanks,
-Juanjo
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Re: rendering be interrupted

Postby Edison_1 » Thu Mar 21, 2019 2:02 pm

Edison_1 Thu Mar 21, 2019 2:02 pm
juanjgon wrote:Hi,

Hmm, but it seems that you have the demo version installed, or somehow the plugin is loading the demo Octane core libs. Can you please double check your plugin installation again to be sure that you don't have a demo version installed at any place in your system?

Thanks,
-Juanjo


Frame1-8 doesn't have any watermark, only frame 9.
That's my plugin information.
I just install one plugin version for Houdini.
Snipaste_2019-03-21_21-57-29.png

Snipaste_2019-03-21_22-02-16.png
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Re: rendering be interrupted

Postby juanjgon » Thu Mar 21, 2019 5:19 pm

juanjgon Thu Mar 21, 2019 5:19 pm
Hmm, perhaps there was a problem with the license servers, the internet connection or something like that. To be honest, I had never seen a commercial plugin build rendering with watermarks.

Have you tried to render the scene again, perhaps after restarting the system? If you can reproduce this problem again, please let me know to further investigate it.

Thanks,
-Juanjo
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Re: rendering be interrupted

Postby Edison_1 » Fri Mar 22, 2019 3:53 am

Edison_1 Fri Mar 22, 2019 3:53 am
juanjgon wrote:Hmm, perhaps there was a problem with the license servers, the internet connection or something like that. To be honest, I had never seen a commercial plugin build rendering with watermarks.

Have you tried to render the scene again, perhaps after restarting the system? If you can reproduce this problem again, please let me know to further investigate it.

Thanks,
-Juanjo

Oh,unfortunately, that always is exist....It seem that stop at 99.9% :?
I upload a debug file, you can check it.
I will use the previous version and try it again.
Attachments
debug.txt
(13.47 KiB) Downloaded 195 times
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Re: rendering be interrupted

Postby hellguy » Mon Mar 25, 2019 12:08 am

hellguy Mon Mar 25, 2019 12:08 am
Hi Edison_1,

Could you open a ticket with our support team at [email protected] to troubleshoot this issue further?
Please reference this forum thread in your email.
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