OctaneRender 2020.2 for Houdini Production build 2020.2.5.0

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Re: OctaneRender 2020.2 for Houdini Production build 2020.2.5.0

Postby raulofs » Wed Oct 06, 2021 6:45 pm

raulofs Wed Oct 06, 2021 6:45 pm
Hello @juanjgon I am trying to use the Houdini plug-in, but it shows that I have an expired subscription, that is because it is trying to access the studio subscription but I have another annual enterprise subscription active in the same account, but it seems that not knows it exists. The plug-in I use is the enterprise version18.5.672

Thx.
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Re: OctaneRender 2020.2 for Houdini Production build 2020.2.5.0

Postby juanjgon » Wed Oct 06, 2021 8:59 pm

juanjgon Wed Oct 06, 2021 8:59 pm
raulofs wrote:Hello @juanjgon I am trying to use the Houdini plug-in, but it shows that I have an expired subscription, that is because it is trying to access the studio subscription but I have another annual enterprise subscription active in the same account, but it seems that not knows it exists. The plug-in I use is the enterprise version18.5.672

Thx.


Is your available (not expired) license Enterprise or Studio? If your license is a Studio one, you need to install the Studio plugin build.

Thanks,
-Juanjo
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Re: OctaneRender 2020.2 for Houdini Production build 2020.2.5.0

Postby raulofs » Wed Oct 06, 2021 9:42 pm

raulofs Wed Oct 06, 2021 9:42 pm
@juanjgon My not expired license is Enterprise and I installed the Enterprise plugin, but it shows that I have the studio license expired.
The Enterprise plugin reads the studio license that I have expired, but it cannot read the Enterprise that is active.
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Re: OctaneRender 2020.2 for Houdini Production build 2020.2.5.0

Postby juanjgon » Thu Oct 07, 2021 6:32 am

juanjgon Thu Oct 07, 2021 6:32 am
raulofs wrote:@juanjgon My not expired license is Enterprise and I installed the Enterprise plugin, but it shows that I have the studio license expired.
The Enterprise plugin reads the studio license that I have expired, but it cannot read the Enterprise that is active.

Can you please send an email about this issue to the support team? They have access to the licensing system to check what could be your problem. [email protected]

Thanks,
-Juanjo
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Re: OctaneRender 2020.2 for Houdini Production build 2020.2.5.0

Postby raulofs » Fri Oct 08, 2021 8:48 pm

raulofs Fri Oct 08, 2021 8:48 pm
@juanjgon I have sent two emails and no one answers about my problem.
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Re: OctaneRender 2020.2 for Houdini Production build 2020.2.5.0

Postby juanjgon » Fri Oct 08, 2021 9:40 pm

juanjgon Fri Oct 08, 2021 9:40 pm
raulofs wrote:@juanjgon I have sent two emails and no one answers about my problem.

Be aware that the support team is located in New Zealand, so probably they will take a look at it next Sunday (European or USA time)

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Re: OctaneRender 2020.2 for Houdini Production build 2020.2.5.0

Postby galleon27 » Fri Oct 08, 2021 9:51 pm

galleon27 Fri Oct 08, 2021 9:51 pm
raulofs wrote:@juanjgon I have sent two emails and no one answers about my problem.


You can also submit a request here https://help.otoy.com/hc/en-us/requests/new or mail them at [email protected] They are pretty quick at answering tickets but as Juanjgon said, the weekend is coming up so they are probably gonna answer it on the next first work day.
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Re: OctaneRender 2020.2 for Houdini Production build 2020.2.5.0

Postby trogers » Fri Oct 15, 2021 7:22 pm

trogers Fri Oct 15, 2021 7:22 pm
Hi Juanjo,

I'm noticing a pretty consistently with this version that it will fully crash Houdini if you try to add nodes while the IPR is open. I'm trying to light a scene and just had it crash when trying to add an Octane light while the IPR was rendering. Earlier I was in a Geo node trying to add a scatter node and it crashed as well. This may have something to do with the fact that I'm running this version in H 18.5.696, but thought I'd report it either way.


Edit:

I also just found another crash bug. If you try to right click in the IPR and choose Save Image (I chose PNG 8) it will immediate hard crash Houdini without any 'Fatal Error' dialog and Houdini won't have a chance to save a crash file. Just created a new file to retest and it's consistent.

I found this as I was looking to see if I could save out a PNG image directly from the IPR while using the OCIO View node on the RT. I'm working in ACES and was trying to figure out a cleaner solution to savng out test sketch renders rhather than having to go through Mplay or just taking a screen shot. I was curious whether or not the OCIO view display transform would be applied to the saved image. I doubt that this has been implemented, but it would be a great feature for future versions at least to have the option to apply the view transform in saving out an image directly from the IPR.


Best / Travis
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Re: OctaneRender 2020.2 for Houdini Production build 2020.2.5.0

Postby juanjgon » Sat Oct 16, 2021 6:16 pm

juanjgon Sat Oct 16, 2021 6:16 pm
trogers wrote:Hi Juanjo,

I'm noticing a pretty consistently with this version that it will fully crash Houdini if you try to add nodes while the IPR is open. I'm trying to light a scene and just had it crash when trying to add an Octane light while the IPR was rendering. Earlier I was in a Geo node trying to add a scatter node and it crashed as well. This may have something to do with the fact that I'm running this version in H 18.5.696, but thought I'd report it either way.


Edit:

I also just found another crash bug. If you try to right click in the IPR and choose Save Image (I chose PNG 8) it will immediate hard crash Houdini without any 'Fatal Error' dialog and Houdini won't have a chance to save a crash file. Just created a new file to retest and it's consistent.

I found this as I was looking to see if I could save out a PNG image directly from the IPR while using the OCIO View node on the RT. I'm working in ACES and was trying to figure out a cleaner solution to savng out test sketch renders rhather than having to go through Mplay or just taking a screen shot. I was curious whether or not the OCIO view display transform would be applied to the saved image. I doubt that this has been implemented, but it would be a great feature for future versions at least to have the option to apply the view transform in saving out an image directly from the IPR.


Best / Travis


The IPR crash while adding lights is a bug in H18.5.696. You need to revert back to .672 or install one of the latest daily builds, that have this problem already fixed.

I'll take a look at your second issue ASAP.

Thanks,
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Re: OctaneRender 2020.2 for Houdini Production build 2020.2.5.0

Postby trogers » Sat Oct 16, 2021 7:07 pm

trogers Sat Oct 16, 2021 7:07 pm
Thanks! I’ll try a daily build and see if that does the trick, or will revert. I appreciate the quick reply!

Best / Travis
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