Houdini Crash on "render to disk" - IPR renders fine.

Forums: Houdini Crash on "render to disk" - IPR renders fine.
Houdini Integrated Plugin

Moderator: juanjgon

Houdini Crash on "render to disk" - IPR renders fine.

Postby manodzit » Tue Jun 29, 2021 3:11 pm

manodzit Tue Jun 29, 2021 3:11 pm
Houdini Crash on "render to disk" - IPR renders fine.
_____
>All licenses (Standalone and Plugin) are active and running: https://imgur.com/4Pl6zVs , https://imgur.com/wvYZnWs , https://imgur.com/IisisTC
>i am getting a launch error: https://imgur.com/CmMNQ6L
>upon launch houdini shows proper plugin version for hou version: https://imgur.com/35Lkcyi

anyone halp please?

PS:
1. Also hydra is not yet out for 20.2.4? - right?
2. How does one config the json for Hydra in houdini packages?

m.
manodzit
Licensed Customer
Licensed Customer
 
Posts: 26
Joined: Thu Sep 08, 2016 8:51 am

Re: Houdini Crash on "render to disk" - IPR renders fine.

Postby juanjgon » Tue Jun 29, 2021 9:09 pm

juanjgon Tue Jun 29, 2021 9:09 pm
Hmm, I think that somehow you are mixing two versions of Octane, trying to use a plugin not compiled for the Octane core libs that are available in the PATH variable. Can you please check your configuration and the plugins that you have in your HD to be sure that you only have one installed at the same time?

About the Hydra plugin, can you please ask this question in the Hydra subforum: viewforum.php?f=140

Thanks,
-Juanjo
User avatar
juanjgon
Octane Plugin Developer
Octane Plugin Developer
 
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

Re: Houdini Crash on "render to disk" - IPR renders fine.

Postby manodzit » Mon Jul 05, 2021 6:02 pm

manodzit Mon Jul 05, 2021 6:02 pm
Hi

Thanks for your reply. now i do not have the error anymore, however, while trying to get the license management window inside houdini - it returns with "no response" and eventially crashes:
https://imgur.com/DWpWiaN

+ i have a new issue:
i can not seem to log out of my windows machine (although all my octane using apps are closed viz Standalone, C4d, houdini, Unreal etc)
the status of the enterprise license is showing active https://imgur.com/uHD8Zlk
and i can not log into my dual boot ubuntu it says i am logged in else where! https://imgur.com/qfvRQgS

anyone knows what's going on? - please help!

m.
manodzit
Licensed Customer
Licensed Customer
 
Posts: 26
Joined: Thu Sep 08, 2016 8:51 am

Re: Houdini Crash on "render to disk" - IPR renders fine.

Postby juanjgon » Mon Jul 05, 2021 8:55 pm

juanjgon Mon Jul 05, 2021 8:55 pm
Houdini is frozen while the licensing window is open. Are you sure that you don't have the licensing window behind the Houdini window?

About the licensing release problem, this can happen if Houdini crashes without releasing the license. To release the license you only need to open Houdini in the machine where the license is locked and render something. After a clean exit, the license should be released automatically. You also have an hscript command to execute from hython that should release the license, but always using the terminal and from the system that has the license locked.

Code: Select all
 hou.hscript("Octane_releaseLicense")


Thanks,
-Juanjo
Attachments
2021-07-05 22_48_57.jpg
User avatar
juanjgon
Octane Plugin Developer
Octane Plugin Developer
 
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

Re: Houdini Crash on "render to disk" - IPR renders fine.

Postby manodzit » Tue Jul 06, 2021 1:25 pm

manodzit Tue Jul 06, 2021 1:25 pm
Okay i was able to log out of houdini in win10: https://imgur.com/KpIJ8DJ

however it still shows its using the license. is there any central way to make sure to logout entirely from a machine before shutdown so it releases the license in all plugins/apps? I have no idea why it is still showing active status.
i checked standalone/ C4D and all other apps i can think of - using Octane - wondering what i missed!

Current Status:
1. Seems I can log in and out of my Win10 Machine normally. But nonetheless Houdini crashes (albeit logged in) when executing "render to disk" - IPR renders file
2. after logging out of houdini in win10 i can not log in to Ubuntu Houdini (however it seems it's not crashing on render to disk as i get the progress bar - https://imgur.com/vxabDD4)

PS:
1. both my boot (i,e. win10 and Ubuntu has Identical "computer names" - could that be a reason?)
2. how about a "log out from everywhere else" button beside/ instead of the "retry" OR a Machine based login? (it becomes difficult when one has to move between few machines office/ home/ laptop etc frequently)

thanks again.
m.
manodzit
Licensed Customer
Licensed Customer
 
Posts: 26
Joined: Thu Sep 08, 2016 8:51 am

Re: Houdini Crash on "render to disk" - IPR renders fine.

Postby juanjgon » Tue Jul 06, 2021 6:42 pm

juanjgon Tue Jul 06, 2021 6:42 pm
You only can release the license from the same machine that has it locked and from the same operative system and user. The license is released automatically when Houdini is closed after rendering anything, of course, if Houdini doesn't crash. If it crashes, the license is going to stay locked to this machine until you are able to exit without any crash, or until executing the Octane_releaseLicense command from the command line tool or from the terminal, but remember that this must be done from the same system/os/user that has the license locked.

If everything fails, I'm afraid that unlocking the license from the web is the only solution. In any case, you could also send an email to [email protected] to let the licensing team help you with this issue if you can't resolve it. They have access to your licenses to take a look at what's going on.

Hope it helps,
-Juanjo
User avatar
juanjgon
Octane Plugin Developer
Octane Plugin Developer
 
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

Re: Houdini Crash on "render to disk" - IPR renders fine.

Postby manodzit » Tue Jul 06, 2021 8:10 pm

manodzit Tue Jul 06, 2021 8:10 pm
Thanks for the quick response, I will try writing to [email protected]

thanks
m.
manodzit
Licensed Customer
Licensed Customer
 
Posts: 26
Joined: Thu Sep 08, 2016 8:51 am

Re: Houdini Crash on "render to disk" - IPR renders fine.

Postby manodzit » Wed Jul 21, 2021 1:24 pm

manodzit Wed Jul 21, 2021 1:24 pm
Unfortunately no one replied to me back from [email protected]:
here is it what's happening in windows:
https://imgur.com/HIMfpXu
it just hangs and houdini becomes unresponsive until i force kill it.

and as previously mentioned:
i can not still log into linux: (but it sems its not crashing houdini)
https://imgur.com/vxabDD4
please help!
manodzit
Licensed Customer
Licensed Customer
 
Posts: 26
Joined: Thu Sep 08, 2016 8:51 am

Re: Houdini Crash on "render to disk" - IPR renders fine.

Postby juanjgon » Wed Jul 21, 2021 6:19 pm

juanjgon Wed Jul 21, 2021 6:19 pm
Hmm, weird. Usually, the support team replies to all the issues really fast. Did you get a reply from the system about your request? You should have received one letting you know that the email has been received. If not, try to send the email again.

Anyway, about the Houdini freeze issue, is this windows or Linux. I ask because I've seen that the plugin is trying to create the log file at /mnt/xxxxxxxxxxxx ... I wonder if the problem could come from this. Can you please disable the log file in the plugin options panel?

And about your problem with Linux, I'm not sure what could be the problem. Do you have only one license? If it has been used by windows without deactivating it, it can be locked. In any case, this is something that only the support team can check.

Thanks,
-Juanjo
User avatar
juanjgon
Octane Plugin Developer
Octane Plugin Developer
 
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

Return to Houdini


Who is online

Users browsing this forum: Google [Bot] and 2 guests

Sat Mar 30, 2024 12:59 am [ UTC ]