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license issue when hbatch runs in the background (SOLVED)

PostPosted: Wed Jun 15, 2016 9:08 pm
by gui2one
Hi,

I have this window ( see attachment ) poping up if I try to launch octane while caching to disk a dop sim ( using the standard button that launches a command using hbatch )

What's happening there ? Is hbatch holding the license ?

Re: license issue when hbatch runs in the background

PostPosted: Wed Jun 15, 2016 9:43 pm
by mojave
Hi,

This might happen if your local authentication data is not accepted by the license server.

Are you using by any chance offline licensing mode or have an unstable internet connection?

What version of the plugin and Octane you are using?

Best,

Re: license issue when hbatch runs in the background

PostPosted: Wed Jun 15, 2016 10:53 pm
by juanjgon
Also if you can post a sample scene with the steps needed to reproduce this problem, I could test it here.

Thanks,
-Juanjo