Can't authenticate the standalone Octane license

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Can't authenticate the standalone Octane license

Postby tahircg » Mon May 23, 2016 6:51 pm

tahircg Mon May 23, 2016 6:51 pm
I need help! :shock:
I'm using octane a few months and yesterday rendered my project also, 8-)
but today houdini can't render and i have error "Can't authenticate the standalone Octane license" :( :?

standalone Octane working correct
Houdini 14.0.395

What happens? Have you any ideas? :idea:
please write your advice :roll:
tahircg
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Re: Can't authenticate the standalone Octane license

Postby juanjgon » Mon May 23, 2016 7:23 pm

juanjgon Mon May 23, 2016 7:23 pm
What version of the plugin are you using? Anyway any beta version should work this week without problems.

Can you please enter in your OTOY account page and deactivate your licenses there?

-Juanjo
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Re: Can't authenticate the standalone Octane license

Postby tahircg » Mon May 23, 2016 7:32 pm

tahircg Mon May 23, 2016 7:32 pm
my standalone version 2_25_win64
plugin 3.00.6.1_Houdini_14.0.474_Win64

today i tried to deactivate standalone license on otoy account page
but houdini license don't touched, i think the error for only standalone license :|
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Re: Can't authenticate the standalone Octane license

Postby juanjgon » Mon May 23, 2016 7:37 pm

juanjgon Mon May 23, 2016 7:37 pm
Try to deactivate also the plugin license in your costumer account page. If it doesn't work, please let me know.

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Re: Can't authenticate the standalone Octane license

Postby tahircg » Mon May 23, 2016 7:44 pm

tahircg Mon May 23, 2016 7:44 pm
thanks! i try it now!
need i wait 1 hour to activate? :roll:
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Re: Can't authenticate the standalone Octane license

Postby juanjgon » Mon May 23, 2016 7:45 pm

juanjgon Mon May 23, 2016 7:45 pm
I don't think so, at least if you deactivate it only once.

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Re: Can't authenticate the standalone Octane license

Postby tahircg » Mon May 23, 2016 8:03 pm

tahircg Mon May 23, 2016 8:03 pm
ok, i did
ufortunatly, octane doesn't work :(

would you have some different ways? :roll:
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Re: Can't authenticate the standalone Octane license

Postby juanjgon » Mon May 23, 2016 8:05 pm

juanjgon Mon May 23, 2016 8:05 pm
Can you please install the last beta and try again? Can be a problem with the old licensing system.
viewtopic.php?f=102&t=54098

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Re: Can't authenticate the standalone Octane license

Postby tahircg » Mon May 23, 2016 8:12 pm

tahircg Mon May 23, 2016 8:12 pm
thanks! i try it now! 8-)
tahircg
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Re: Can't authenticate the standalone Octane license

Postby tahircg » Mon May 23, 2016 8:26 pm

tahircg Mon May 23, 2016 8:26 pm
I have installed new build, but i have problem with v3 standalone. :(
I have license for only v2. :?
what should I do? :roll:
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