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ORC Credit Purchase Limit Reached

PostPosted: Sat Sep 29, 2018 9:43 pm
by momade
After not using ORC since beta testing I need ORC power right now to finish a project on time. After buying two small credits today for testing purposes I am ready to buy a lot for final rendering. Upon trying I get this: "ORC Credit Purchase Limit Reached. You have reached the limit for the number of credits that can be purchased in one month." How can I deal with this. Next month is too late. I need new credit in the next 20 hours....
Has anybody experience with this?

Re: ORC Credit Purchase Limit Reached

PostPosted: Mon Oct 01, 2018 10:30 am
by bepeg4d
Hi,
please, post an email to [email protected] reporting your Otoy user ID, and the new amount limit you need.
Looking forward for your mail,
ciao Beppe

Re: ORC Credit Purchase Limit Reached

PostPosted: Mon Oct 01, 2018 11:43 am
by momade
Thanks Beppe.

Its already too late. This really caught me on the wort timing. Managed to render on my machine and heavy deniosing with Neat.

Best.
Moritz

Re: ORC Credit Purchase Limit Reached

PostPosted: Mon Oct 01, 2018 1:13 pm
by bepeg4d
Hi Moritz,
sorryo hear, but, instead of Neat image, have you tried with v4 AI denoiser?
ciao Beppe

Re: ORC Credit Purchase Limit Reached

PostPosted: Mon Oct 01, 2018 1:47 pm
by momade
Not yet.
I usually dont change versions in projects, so I was stuck in Octane 3.08.