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Questions before ordering for subscription (ORC)

PostPosted: Fri Apr 27, 2018 9:27 am
by philippebeau
Hello, I wish I had an explanation before ordering.

Can we end the service when we want?

I have a standalone license + C4d plug-in, how much does it cost me to subscribe per month?

Can I use ORC on 1 computer in the office and 1 computer at home?

In the description of the service it is written that we are limited to 2 GPUs, but these are local GPUs or 2 Gpu in the cloud?

What is the version of ORC?

Can we use the beta 4 version with the purchase of Credits?

Regards,
Philippe BEAU

Ps: I am French, I apologize for my English

Re: Questions before ordering for subscription (ORC)

PostPosted: Mon Apr 30, 2018 5:08 am
by abreukers
hi there,

if you already have a non-subscription (full license) version of Octane, then you would only be charged $10 per month to access the OctaneRender Cloud (ORC) service. This access renews every month, so that's $10/per month. And if you choose to end the subscription you must just cancel it via your online user account. When you cancel, the ORC service will still be active up until the date of expiry, but it will not renew and that means you will no longer be charged for the next month.

Please note you will also need to purchase render credits to be able to render on the cloud. The render credits will not expire and will stay in your account whether your ORC subscription is active or expired.
The amount of render credits you can purchase per month is limited to $50. You would have to contact our support channel if the initial limit is not enough.

You can upload scenes from your home or office computer to the cloud for as long as the Octane account associated to those computers have the ORC subscription.

To match your version of Octane, you can choose a version in ORC (Advaned Option) while you are setting up a render job. The latest (as of today 30 April 2018) version supported on ORC is v3.08RC3

I hope this helps.

kind regards,
abreukers

Re: Questions before ordering for subscription (ORC)

PostPosted: Mon Apr 30, 2018 10:31 am
by philippebeau
Thank you, for your very precise answer

Regards,

Re: Questions before ordering for subscription (ORC)

PostPosted: Tue Sep 24, 2019 6:36 am
by bepeg4d
Hi,
the ORC subscription comes with a Studio Standalone license, that can be used to prepare/check the scenes to be sent to ORC.
So the 2x GPUs limitation is related to Studio Standalone with local GPUs, and not to ORC service, that has no GPU limitation.
Happy GPU Rendering,
ciao Beppe

Re: Questions before ordering for subscription (ORC)

PostPosted: Fri Nov 29, 2019 3:02 pm
by SSmolak
Hi,

I just bought the new annual Enterprise subscription but I can't subscribe to ORC - it's redirect me to the shop page.

Re: Questions before ordering for subscription (ORC)

PostPosted: Sat Nov 30, 2019 6:57 am
by bepeg4d
Hi,
please write to [email protected] sharing your Username and the issue you are having, thanks.
ciao Beppe