Hello.
Win and c4d user.
I don't know what to do.
I sent to Octane support that I have problems with octane 3 explaining two basic things
1. I didn't receive invoice.
2. I can't lauch it.
In attachment I added screenshot that I can't launch it (pop up window) and paypal transaction details.
They replied to me some instructions how to disable and enable octane on MAC (I work on windows) but that didn't answer question regarding my invoice.
I explained them that doesn't help me at all. Still having problems. And now it silent for two days.
I bought it on modnay moring and it's friday and I had to install beta version so I could work.
Am I really that stupid and don't understand something and they are just scratching their heads and trying to figure out how to break that down to me?
I want to make sure about few things:
I should be able to see my invoice in invoice folder?
http://i.imgur.com/M60XVQ1.jpg
And I should see somewhere that I have octane 3 available?
http://i.imgur.com/KDHNn3E.jpg
I would be very happy for any kind of help. I don't want to lose my client next week. I know that beta version is valid only this month.