GTX580 crash in Octane Demo 1.0beta2.57 Tweet

[Ansem]

Hi!

I want to buy Octane Render but I have a problem with the Demo. While I'm rendering a demo scene, my graphic card GTX580 crash after 2-5 minutes.

I attach a image with the error.

Sorry for my English and thanks!!

[abreukers]

hi there, has it simply stopped? the demo should work really well with that card. maybe your gtx580 may be overheating or it could also be a driver problem, you might want to check the nvidia site for the latest drivers for your card. Also, check if you have the PSU minimum requirement for that card

[pixelrush]

Some video cards are sold with a slight overclock that can lead to stability and heat problems running Octane.
Try a utility such as MSI Afterburner to underclock slightly and increase the fan speed.
http://event.msi.com/vga/afterburner/index.htm
The Octane demo uses cuda 4.0. While cuda is supposed to be backward compatible the very latest drivers are cuda 4.2 and may give some small problems.
For windows the drivers are -
Cuda 4.0 is >=270.81 (>=275.33 for laptops) and <286.
Cuda 4.1 is >=286.19 (>=286.16 for laptops) and <295
Cuda 4.2 are 295.51, 295.73, 296.10, 301.24

[Ansem]

The PSU minimum is 600W and I have 750W and a single GTX580. The card simply stops, just like that.

I attach an image with MSI Afterburner values: GPU clock, GPU voltaje...
I tried arion render's demo and it works just fine

Thanks for your help folks!

[pixelrush]

Ok that seems to be standard clocking for a GTX580 and the power supply is adequate so we look elsewhere...
I see the driver you have is 296.10 and thats cuda 4.2
Try instead a late cuda 4.0 one 285.62 http://www.nvidia.com/object/win7-winvi ... river.html and see if that fixes it.
Remember for windows you only need the nvidia driver, NOT the toolkit as well.

[roeland]

If you install the NVIDIA driver you can also try to do a clean install, which will reinitialize the settings to the default settings.

--
Roeland

[Ansem]

Hi again!

I have reformatted Windows 7 and I have also installed the 285.62, but nothing seems to work.

I think that maybe the PSU or the GPU are broken, because my computer only fails when the GPU load is over 99%. Should I send it back to RMA?

Thank you very much for your help!