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GTX580 crash in Octane Demo 1.0beta2.57 
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Joined: Thu Apr 19, 2012 12:04 am
Posts: 3
Post GTX580 crash in Octane Demo 1.0beta2.57
Hi!

I want to buy Octane Render but I have a problem with the Demo. While I'm rendering a demo scene, my graphic card GTX580 crash after 2-5 minutes.

I attach a image with the error.

Sorry for my English :oops: and thanks!!


Attachments:
error_octane.jpg
error_octane.jpg [ 388.53 KiB | Viewed 816 times ]
Thu Apr 19, 2012 12:13 am
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OctaneRender Team
OctaneRender Team

Joined: Thu Aug 18, 2011 12:28 am
Posts: 233
Post Re: GTX580 crash in Octane Demo 1.0beta2.57
hi there, has it simply stopped? the demo should work really well with that card. maybe your gtx580 may be overheating or it could also be a driver problem, you might want to check the nvidia site for the latest drivers for your card. Also, check if you have the PSU minimum requirement for that card

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i72630QM @ 2.00GHz | 6GB RAM | 2GB GeForce GT 540M | Win7 64bit


Thu Apr 19, 2012 1:59 am
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Licensed Customer
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Joined: Mon Jan 11, 2010 7:11 pm
Posts: 1428
Location: Nelson, New Zealand
Post Re: GTX580 crash in Octane Demo 1.0beta2.57
Some video cards are sold with a slight overclock that can lead to stability and heat problems running Octane.
Try a utility such as MSI Afterburner to underclock slightly and increase the fan speed.
http://event.msi.com/vga/afterburner/index.htm
The Octane demo uses cuda 4.0. While cuda is supposed to be backward compatible the very latest drivers are cuda 4.2 and may give some small problems.
For windows the drivers are -
Cuda 4.0 is >=270.81 (>=275.33 for laptops) and <286.
Cuda 4.1 is >=286.19 (>=286.16 for laptops) and <295
Cuda 4.2 are 295.51, 295.73, 296.10, 301.24

_________________
Core2Duo @3.8Ghz | 8gb | Win7pro-64
Quadro FX 570 + Geforce GTX 460/2gb | mod Quadro driver 307.32
Solidworks 2009 + Rhino 5 + Tsplines 3.4 + Blender 2.67a + Octane v1.15


Thu Apr 19, 2012 4:16 am
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Joined: Thu Apr 19, 2012 12:04 am
Posts: 3
Post Re: GTX580 crash in Octane Demo 1.0beta2.57
The PSU minimum is 600W and I have 750W and a single GTX580. The card simply stops, just like that.

I attach an image with MSI Afterburner values: GPU clock, GPU voltaje...
I tried arion render's demo and it works just fine :(

Thanks for your help folks!


Attachments:
octane_render_1.png
octane_render_1.png [ 1.98 MiB | Viewed 779 times ]
Thu Apr 19, 2012 1:42 pm
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Licensed Customer
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Joined: Mon Jan 11, 2010 7:11 pm
Posts: 1428
Location: Nelson, New Zealand
Post Re: GTX580 crash in Octane Demo 1.0beta2.57
Ok that seems to be standard clocking for a GTX580 and the power supply is adequate so we look elsewhere...
I see the driver you have is 296.10 and thats cuda 4.2
Try instead a late cuda 4.0 one 285.62 http://www.nvidia.com/object/win7-winvi ... river.html and see if that fixes it.
Remember for windows you only need the nvidia driver, NOT the toolkit as well.

_________________
Core2Duo @3.8Ghz | 8gb | Win7pro-64
Quadro FX 570 + Geforce GTX 460/2gb | mod Quadro driver 307.32
Solidworks 2009 + Rhino 5 + Tsplines 3.4 + Blender 2.67a + Octane v1.15


Fri Apr 20, 2012 8:31 am
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OctaneRender Team
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Joined: Wed Mar 09, 2011 10:09 pm
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Post Re: GTX580 crash in Octane Demo 1.0beta2.57
If you install the NVIDIA driver you can also try to do a clean install, which will reinitialize the settings to the default settings.

--
Roeland


Mon Apr 23, 2012 2:21 am
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Joined: Thu Apr 19, 2012 12:04 am
Posts: 3
Post Re: GTX580 crash in Octane Demo 1.0beta2.57
Hi again!

I have reformatted Windows 7 and I have also installed the 285.62, but nothing seems to work.

I think that maybe the PSU or the GPU are broken, because my computer only fails when the GPU load is over 99%. Should I send it back to RMA?

Thank you very much for your help!


Mon Apr 23, 2012 2:28 pm
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