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OctaneRender crashes on launch in OSX

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OctaneRender crashes on launch in OSX

Postby fuzzytop » Fri Apr 13, 2012 5:16 am

OctaneRender® Beta 2.57 doesn't want to start on a 2010 Mac Pro.

I tried launching it from both 32 and 64-bit kernel starts. Crashes every time.

Mac Pro has:
two NVIDIA cards, Quadro 4000, GT 120
CUDA Driver 4.2.7
CUDA ToolKit 4.1

Mac OS X 10.6.8
24 GB RAM

The splash screen appears then OctaneRender crashes. Here is the dump:
============================================================

Process: octane_demo [295]
Path: /Applications/OctaneRender Demo 1.025 beta2.57.app/Contents/MacOS/octane_demo
Identifier: org.refractivesoftware.octanerender
Version: 1.025 (1.026)
Code Type: X86 (Native)
Parent Process: launchd [160]

Date/Time: 2012-04-13 01:12:28.174 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 365473 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 8 sec
Per-App Crashes Since Last Report: 12
Anonymous UUID: 1DBA73D2-0F7E-4DF1-AAD6-75054F337B0E

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
abort() called

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x96130c5a __kill + 10
1 libSystem.B.dylib 0x96130c4c kill$UNIX2003 + 32
2 libSystem.B.dylib 0x961c35a5 raise + 26
3 libSystem.B.dylib 0x961d96e4 abort + 93
4 libstdc++.6.dylib 0x934f3fda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x934f217a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x934f21ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x934f22b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 libstdc++.6.dylib 0x934f2658 operator new(unsigned long) + 101
9 ...activesoftware.octanerender 0x004e6bfe 0x1000 + 5135358
10 ...activesoftware.octanerender 0x004e670a 0x1000 + 5134090
11 ...activesoftware.octanerender 0x00008000 0x1000 + 28672

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x960f6382 kevent + 10
1 libSystem.B.dylib 0x960f6a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x960f5f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x960f5cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x960f5781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x960f55c6 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x960f5412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x960f59a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x960f55c6 start_wqthread + 30

Thread 3:
0 libSystem.B.dylib 0x960f5412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x960f59a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x960f55c6 start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x961d9693 ecx: 0xbffff26c edx: 0x96130c5a
edi: 0xa07c4b30 esi: 0x934f6e2f ebp: 0xbffff288 esp: 0xbffff26c
ss: 0x00000023 efl: 0x00000282 eip: 0x96130c5a cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xa0415fc0

Binary Images:
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Re: OctaneRender crashes on launch in OSX

Postby roeland » Fri Apr 13, 2012 5:36 am

Install CUDA driver and toolkit 4.0. 4.1 or 4.2 will not work.

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Re: OctaneRender crashes on launch in OSX

Postby fuzzytop » Fri Apr 13, 2012 2:10 pm

Thanks, I thought that might be the problem.

One question: how do I uninstall CUDA Toolkit 4.1?

Thanks!
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Re: OctaneRender crashes on launch in OSX

Postby fuzzytop » Sat Apr 21, 2012 9:12 pm

Oh well, no help here. One thing I need no advice on is to uninstall OctaneRender.
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Re: OctaneRender crashes on launch in OSX

Postby pixelrush » Sat Apr 21, 2012 9:51 pm

Yeah well that's understandable if Otoy/Refractive don't provide support for their product.
The user community have probably grown a bit jaded about helping potential customers out of kindness after so long doing it gratis.
This ought to be a wake up call for the company but sadly it probably won't be.
The message that they need to get their business act together has been conveyed fairly bluntly to them on a few occasions now.
BTW I am not a Mac user so I can't answer your question, sorry.
i7-3820 @4.3Ghz | 24gb | Win7pro-64
GTS 250 display + 2 x GTX 780 cuda| driver 331.65
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Re: OctaneRender crashes on launch in OSX

Postby phen93 » Sat Apr 21, 2012 11:34 pm

First I would try running the cuda 4.0 installer and crossing your fingers that it will offer to uninstall the currently installed version of cuda like it does on linux.
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Re: OctaneRender crashes on launch in OSX

Postby roeland » Sun Apr 22, 2012 11:57 pm

I don't know how it works on Mac either, I would follow phen93's advice.

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Re: OctaneRender crashes on launch in OSX

Postby phen93 » Mon Apr 23, 2012 2:24 am

Ok according to the NVIDIA documentation (http://developer.download.nvidia.com/compute/DevZone/docs/html/C/doc/CUDA_Getting_Started_Mac.pdf)
You can uninstall your current version by
"...deleting the files from /usr/local/cuda and from /Developer/GPU
Computing, the default installation locations. (Note that older versions of the SDK
installed into /Developer/CUDA by default rather than /Developer/GPU
Computing.) Adjust accordingly if you placed the files in non-default directories. "
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Re: OctaneRender crashes on launch in OSX

Postby phen93 » Mon Apr 23, 2012 2:27 am

I think '/Developer/GPU Computing' applies only for the GPU Computing SDK which I assume you would not have installed so ignore that part.
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Re: OctaneRender crashes on launch in OSX

Postby fuzzytop » Mon Apr 23, 2012 4:17 am

Thanks for your advice. I did look through the NVIDIA documentation, but somehow missed that bit on uninstalling it. Thanks for everyone's help.
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